Scottish and Southern Electricity Networks – Priority Services Register

Scottish and Southern Electricity Networks


A representative from Scottish and Southern Electricity Networks (SSEN) has been in touch with the parish council to explain how they can help communities become more resilient in the event of a prolonged power cut.

They talked through their Priority Services Register that residents who may need extra support during a power cut can sign up to. Those eligible to join the Priority services are:

  • Those dependent on electricity for medical home care e.g. Kidney dialysis machine/ventilator
  • Those who have a chronic illness or short-term medical condition e.g. recovering from a major operation
  • Those who are disabled
  • Those who have special communication needs e.g. blind, partially sighted, deaf or hard of hearing
  • Those who have children under five years old
  • Those who are over 60 years old

To register with the priority service, you can call FREE on 0800 294 3259 from a landline or mobile.                               Or 0800 316 5457 from a textphone. Or use the website

If you would like a Priority Services leaflet, please contact Broad Town parish council on: 


To report all power cuts and emergencies call 105